Shipping info

Operated by USDYNAMICX LLC (Legal Owner of the USKEEPERS Brand)
Last Updated: 07-12-2025

Thank you for choosing USKEEPERS. This Shipping Policy explains how we process and deliver orders within the United States and internationally.
By placing an order on www.uskeepers.us, you agree to the terms below.

1. Shipping Coverage

United States Shipping (All 50 States)

We ship to all U.S. states, including:

Mainland USA
Alaska
Hawaii
PO Box addresses
APO/FPO addresses (where supported by carriers)

International Shipping

We ship to most countries worldwide.

Important:
International customers must contact us before placing an order to confirm the shipping charges.

Email: info@uskeepers.us

Shipping rates vary based on destination, package weight, and available carriers.

2. Free Shipping in the USA

We offer Free Standard Shipping on all orders delivered within the United States.

No minimum purchase
No hidden fees

International shipping is not free and varies by country.

3. Order Processing Time

All orders are processed within 1–2 business days.

Processing includes:

Order verification
Quality inspection
Packaging
Preparing the shipment with the delivery carrier

Orders placed on weekends or public holidays will be processed on the next business day.

4. Delivery Time

United States Delivery Time

Standard Delivery: 3–6 business days

Delivery time may vary based on:

Customer location
Carrier availability
Weather conditions
Seasonal order volume
Remote delivery areas

International Delivery Time

Delivery times vary by destination.

Estimated delivery window (after shipment): 7–21 business days

Customs clearance may cause additional delays depending on the country.

5. Order Tracking

Once your order ships, you will receive an email containing your tracking number.

Tracking updates may take up to 24 hours to begin showing movement.
International tracking updates depend on the destination country’s postal system.

6. Customs, Duties & Taxes (International Orders)

For international orders, customers are responsible for:

Customs duties
Import taxes
Country-specific handling fees

These charges are not included in product prices or shipping fees.
USKEEPERS (owned by USDYNAMICX LLC) cannot predict or control these costs.

Shipments delayed by customs are outside our control.

7. Delivery Delays

Delivery may be delayed due to:

Carrier network issues
Weather or natural events
Customs inspections (international)
Incorrect address details
High seasonal volume

USKEEPERS cannot guarantee exact delivery dates.

8. Incorrect Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout.

USKEEPERS is not responsible for:

Failed deliveries due to incorrect addresses
Lost packages resulting from incorrect information
Additional fees for re-delivery

If you entered the wrong address, contact us immediately: info@uskeepers.us

9. Lost or Stolen Packages

If a package is marked as Delivered by the carrier, USKEEPERS is not responsible for:

Missing packages
Stolen packages
Deliveries made to the wrong location

Customers must contact the delivery carrier to start an investigation.
We will support where possible based on case review.

10. Damaged Packages

If your order arrives damaged:

Take clear photos of the product and packaging
Email the photos and your order number to info@uskeepers.us within 48 hours
Our team will review the case and assist with a resolution

11. Order Changes or Cancellations

Once an order has been processed or shipped, it cannot be changed or canceled.

If your order has not yet been processed, contact us immediately and we will assist if possible.

12. Contact Information

For shipping-related inquiries, international quotes, or support, contact:

USKEEPERS (Brand)
Owned and Operated by USDYNAMICX LLC (Legal Entity)
Email: info@uskeepers.us
Address: 5900 Balcones Drive, STE 5571, Austin, Texas 78731, USA
Phone (USA): +1 484 984 7747